SHIPPING AND PAYMENT
We carry out transport to the customer through Zásilkovna, Czech Post, Balíkovna, or you can choose personal collection in Prague.
We always send the goods to the branch of your choice, Z-BOX, or to the address specified by you. If you are interested in changing your delivery address, please let us know as soon as possible. If you receive an e-mail about the processing of your order, it is no longer possible to change the delivery address in our e-shop, but you must contact the courier company.
The goods are shipped from our warehouse within 1-2 working days, delivery usually takes 1-3 working days.
We will send you a confirmation email once your order has been dispatched from our warehouse. In the event that the goods are not delivered to you within 5 days after dispatch, please contact us so that we can resolve the problem with the shipment as soon as possible.
The cost of shipping to a Zásilkovna branch or Z-BOX is CZK 79.
The cost of shipping to the Balíkovny branch is CZK 79.
The price of transport by Czech Post - Package in hand is 119 CZK.
You can also pick up the package in person for free in Prague after making an appointment by phone.
Payment
1) Payment by card
In our e-shop, goods can be paid for by card, in the last step of the order.
2) Apple Pay
You can also pay for goods using Apple Pay.